Refund policy
Return & Refund Policy
The short version: Try Recline for up to 60 days. If it isn't working for you, email us and we'll refund your order — even if the bottle is open, even if it's empty. No return shipping, no restocking fee, no interrogation.
Our 60-Day Guarantee
We're honest about how this product works: one layer you can feel in about 40 minutes, and two layers (magnesium repletion and ashwagandha) that build over four to eight weeks. That's why our guarantee is 60 days instead of 30 — you deserve enough time to know whether the slow layers showed up, not just the fast one.
If you reach day 60 and your answer is "this isn't for me," we'll give you your money back. We'd rather refund you than have you keep paying for something that isn't earning its place in your evening.
What's Covered
- First-time orders of any Recline product, one bottle or a bundle
- Opened and used bottles. You can't know if it works without taking it. We don't expect the bottle back sealed — we don't expect it back at all.
- Subscription orders — your most recent shipment is covered under the same 60-day window
What's Not Covered
- Orders older than 60 days from the delivery date
- Refunds beyond your two most recent subscription shipments (we cover your current and previous shipment; earlier ones are outside the window)
- Orders purchased from third-party sellers or marketplaces we don't operate — those purchases follow that seller's policy
- Repeated refund requests across multiple accounts or addresses (we're generous once; we're not a free-gummy program)
How to Request a Refund
- Email us at support @Recline.com with your order number and the email you used at checkout. That's it — no return label, no shipping the bottle back.
- Tell us it didn't work, if you're willing. This part is optional and doesn't affect your refund. But if ashwagandha didn't agree with you, or nothing shifted by week six, telling us helps us give better guidance to the next person.
- We'll confirm within 1 business day and process your refund to the original payment method.
Refund Timing
- Refunds are issued within 3–5 business days of confirmation
- Depending on your bank or card issuer, it may take an additional 5–10 business days to appear on your statement
- Refunds go to the original payment method only. If that card is closed, contact us and we'll work it out.
Damaged, Wrong, or Missing Orders
If your order arrives damaged, melted, incorrect, or doesn't arrive at all, email us within 30 days of the expected delivery date with a photo (if applicable) and we'll send a free replacement or issue a full refund — your choice. This is separate from the 60-day guarantee and doesn't use it up.
Subscriptions
- You can cancel, pause, or skip your subscription anytime from your account page or by emailing us — no phone call required, no retention script
- Cancelling stops future shipments; it doesn't affect your refund rights on shipments already received (see above)
- If a shipment goes out before you cancel, let us know within 14 days and we'll refund it once you refuse delivery or confirm you won't use it
Stopping the Product
Nothing in Recline is habit-forming, and stopping doesn't require a taper. If you decide it's not for you — refund or no refund — you can simply stop taking it. If you have questions about stopping, our FAQ covers it, and you can always email us.
A Note on What This Guarantee Is Not
This guarantee is a promise about your money, not about your results. Supplements don't work identically for everyone — ashwagandha in particular doesn't agree with a small subset of people, and if that's you, you'll usually know within the first couple of weeks. This product is not intended to diagnose, treat, cure, or prevent any disease. If something feels wrong while taking it, stop and talk to your doctor — and then email us for your refund.
Policy last updated: [8/9/2026]. We reserve the right to update this policy; the version in effect on your order date applies to that order.